Tuesday, February 19, 2008

Conflict Handling Styles

1. Avoiding style: unassertive and uncooperative behavior
2. Forcing style: assertive and uncooperative behavior
3. Accommodating style: unassertive and cooperative style
4. Compromising style: behaviors at intermediate level of cooperation and assertiveness
5. Collaborating style: strong assertive and cooperative behavior. This will lead to a win-win solution

Negotiation tactics
Japanese have 3 keys to succeed in negotiating:

- Appropriate information
- Time to negotiate
- Feeling of power

They pay mush attention to personal relationships and ask questions that do not relate to matters in hand.
Japanese managers take real interest in their workers’ private life so Japanese negotiation style is personal and culture-related.

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